Meineke Muffler Ripped Us Off!

I know this blog is for wildlife-related things, but this does relate in a way.  A very generous supporter purchased a Isuzu Trooper  for Fox Wood from a very nice and honest couple in Maryland. It however, needed two new catalytic converters. We worked out a plan and the previous owners took the Trooper to a local Meineke Muffler to have the two new converters installed so that the vehicle would be safe to drive from Maryland to New York. We love the Trooper and it has helped us transport many animals!  The engine light came on after just a few thousand miles. The diagnosis showed  faulty converters.  We had the warranties for the converters and the receipt for the work done, and since Meineke is a national company, we took it to a local Meineke. There, we were told after another diagnosis that one of the supposedly new converters was actually old and rusty, and that neither converter was the correct one for the vehicle. Numerous fitting and pipes and forced them to fit. The Oxygen sensor was also in the wrong place and this was not helping the situation.  He promised to help, but after 4 weeks, no action that had been promised was being taken.

I contacted the Meineke Corporation for help. Their "customer care" person , I'll call her "Hadrian" (not her real name) gave us myriad different ridiculous reasons for why Meineke could not help us. So $576.00 had been paid to Meineke for two catalytic converters that were wrong and disfunctional.  At this point, our Trooper is not driveable and we can all thank Meineke Muffler for that. Please friends, do not put your trust in Meineke Muffler!!! I did a little looking around and found this site that has some simliar opinions of Meinek, their work, products  and their "customer service" .   http://www.ripoffreport.com/searchresults.asp?q1=ALL&q2=&q3=&q4=&q5=&q7=&q6=Meineke&searchtype=0   

They do not honor their "lifetime" warranties, this is a scam. Please beware of Meineke friends!

Comments

[Jennifer]

my mom and I love the izuzu it was horrible to see it not drive able!!!!! Ps. hi mom!!!!!!!!!!